Consumer financial protection

Book with confidence

We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only, this protection doesn’t apply.

For clarity, a holiday package is classed as containing 2 out of 3 elements: transport to the destination; accommodation in the destination; transfers between the hotels used or from the likes of an airport to the hotel. If you book a hotel only, without flights or airport transfers or coaches between hotels (as part of a multi-day tour), this is not a holiday package, and therefore, not covered by consumer financial protection legislation as of the above. If you wish to protect this, you need to look at other methods of insurance. If you are unsure about this, please ask us.